If you wish to port an existing VRS telephone number from another default provider to Sorenson, you may do so by following the instructions listed here. Selecting Sorenson as your “default provider” for that ten-digit telephone number means that outgoing and incoming calls will be placed through Sorenson by default, unless you or the other party “dials around” to another provider. SELECTION OF SORENSON AS YOUR DEFAULT PROVIDER AND PORTING YOUR TELEPHONE NUMBER You further acknowledge that failing to provide consent will result in being denied video relay service.Īffirmatively acknowledge that before Sorenson can provide you Video Relay Service, the FCC requires the collection of certain information and that it is imperative for you to provide complete and accurate answers to the information requested.Ī. Īffirmatively agree, as described below, that Sorenson can and may disclose certain personal information (described below) to the TRS User Registration Database, which will be made available for review by the Federal Communications Commission, the TRS Fund Administrator (currently Rolka, Loube, Saltzer Associates), their respective agents and any person or entity designated by either of them for access to the database. You can update your 911 address using your ntouch software or by contacting customer support.Īffirmatively acknowledge that you have received, read, and understood the document found at, which among other things (1) limits your ability to sue Sorenson, its agents, and its contractors for claims arising out of your use of VRS (2) describes important limitations regarding the ability to use VRS to dial 911 and (3) contains important information about ten-digit numbering.Īffirmatively acknowledge that you have received, read, and understood the advisory on process for obtaining toll-free numbers found at. UNDERSTAND THAT IN ORDER TO PROPERLY ROUTE 911 CALLS TO LOCAL EMERGENCY SERVICE PROVIDERS, YOU MUST PROVIDE SORENSON THE ADDRESS WHERE YOU WILL USE YOUR SORENSON VIDEOPHONE. Request that Sorenson open a Video Relay Service account in your name and that Sorenson provide you a ten-digit telephone number for that account. If you are not porting in a telephone number, you request Sorenson to provide you a ten-digit telephone number. In the future, you can obtain additional copies by calling CIR with your videophone at 1-80.Īgree to select Sorenson as your default provider for Video Relay Service, as described below, which means that outgoing and incoming calls will be placed through Sorenson by default, unless you or the other party “dials around” to another provider. The documents will be sent in Adobe pdf format. If requested by you, we will email copies of each of the agreements and disclosures to the address you provide. Your acceptance of this consent and of those agreements and disclosures will constitute your legally binding electronic signature. Withdrawal of consent later will result in termination of our service. Without your consent, you cannot use our service. You agree to these agreements and any future, updated versions of them. This consent applies to this agreement, the self-certification that follows this agreement, and the End User License Agreement. Consents and DisclosuresĪgree to receive and sign certain agreements, together with the accompanying disclosures, electronically. Failing to provide the required data, or supplying inaccurate data, will result in being denied video relay service. VRS providers are required to collect customer data for the FCC User Registration Database.
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